Frequently Asked Questions

Accelerating Answers To Your Questions

Investment (Existing Clients)

# How does the OGpro licensing work?

OGpro licensing for our existing clients is a simple amendment to your license agreement.  This amendment will license the OGpro software, state the installation fee, show the new support agreement and annual support fee.  Please keep in mind that support is required to maintain your OGpro license.

# What happens when my needs change?

OGpro licensing is flexible to allow you to add users easily.  There is a small installation fee associated with adding users, but users may be added at any time.

# How do I know how many users we’ll need to purchase?

OGpro operates based upon a named user convention.  This means that each person that accesses your OGpro software needs a user license.  

There are 2 types of OGpro users, those with full access to the software functions, and those with access to reporting functions only.  Reporting users are restricted to the ability to run reports, but cannot change or set up the OGpro reports.  

To know how many users you need, count the users requiring full access and those requiring reports only.  While you can move a user account from one person to another as your employees change, each user needs their own user account for access. 

# What happens when my needs change?

OGpro licensing is flexible to allow you to add users easily.  There is a small installation fee associated with adding users, but users may be added at any time.

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