At OGsys, we strive to accelerate answers. Recently a client contacted support with an invoicing question. He wasn't sure of the best way to eliminate several disputed invoices that were in suspense and no longer needed to be paid. Ashley responded to his inquiry within 10 minutes with detailed instructions on how to proceed. Less than 30 minutes from the onset of communication, the client responded that he was able to complete the process and he appreciated her quick response.
The client also mentioned that it took less than 20 minutes to import, post and check his company's revenue for the month- a major timesaver!
How can we help you accelerate answers?