In any of you know Bill Summers, you know he has a new role at OGsys! For the past 5 years, he has worked in IT support, where he installed OGsys software and did troubleshooting on hardware issues. With his background in accounting, he is now transitioning into the area of program support.

Steve McGinnis is a Senior Developer at OGsys, and works with our excellent support staff to analyze any enhancements our client’s request. Steve and his team take accounting ideas that the client has, and make them actual answers in OGsql and OGdash. It takes a team working together to accelerate answers for clients!

Late in 2013, many of you may recall receiving an invitation to participate in our annual survey. For those of you who responded to the survey, thank you! You have helped us gain a better understanding of how we can improve our software and services to you. We’d like to share some of the insights we received from the survey about our customer service representatives.